Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. Our website uses cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. 

 

We may collect, store and use the following kinds of personal information:

• Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation)
• Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services (including information from quotation requests)
• Information that you provide to us for the purpose of registering with us. 
• Information that you provide to us for the purpose of subscribing to our website services and email notifications.
• Any other information that you choose to send to us.

 

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The  information is then sent back to the server each time  the browser requests a page from the server. This enables the web server to identify and track the web browser. 

We [may] use [both] [“session” cookies] [and “persistent” cookies] on Web Surge  [We will use the session cookies to: keep track of you whilst you navigate the website; [We will use the persistent cookies to: enable our website to recognise you when you revisit. 

Session  cookies  will  be  deleted  from  your  computer  when  you  close  your  browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

• Administer the website.
• Improve your browsing experience by personalizing the website. 
• Enable your use of the services available on the website.
• Send statements and invoices to you, and collect payments from you.
• Send you general (non-marketing) commercial communications.
• Send you email notifications which you have specifically requested.
• Deal with enquiries made by or about you relating to the website.
• Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
• We will not provide your personal information to any third parties for the purpose of direct marketing.
• All our website financial transactions are handled through our payment services provider, PayFast.  You can review the PayFast privacy policy at www.payfast.co.za. We will share information  with  PayFast  only  to  the  extent  necessary  for  the  purposes  of  processing payments you make via our website and dealing with complaints and queries relating to such payments.

We may disclose information about you to [any of our employees, officers or agents] insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information. 

• To the extent that we are required to do so by law
• In connection with any legal proceedings or prospective legal proceedings.
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
• Except as provided in this privacy policy, we will not provide your information to third parties.

• We will  take  reasonable  technical  and  organisational  precautions  to  prevent  the  loss, misuse or alteration of your personal information.
• We  will  store  all  the  personal  information  you  provide  on  our  secure  (password-  and firewall-  protected)  servers.  All  electronic  transactions  you  make  to  or  receive  from  us will be encrypted (using SSL technology via PayFast)
  
• You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy  with any changes. We may also notify you of changes to our privacy policy by email.

 

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Please let us know if the personal information which we hold about you needs to be corrected or updated. Any information you post on our site (Web Surge) will be continuously moderated for your convenience and any errors will be corrected without notice. 

 

The data controller responsible in respect of the information collected on this website is Web Surge.